BENBAO launched a lean management program at its headquarters on October 16, 2021. The company appointed a management consultancy and signed an agreement to support the project.
BENBAO launched a lean management program at its headquarters on October 16, 2021. The company appointed a management consultancy and signed an agreement to support the project.
Clear responsibilities and consistent follow-through
At the kickoff meeting, employees committed to participating in the program, identifying problems and following through on agreed actions. The project aimed to improve coordination and make responsibilities clearer across departments.
Training and implementation
The consultants outlined training in management, quality awareness and customer service. Their work would include reviewing processes and the relationships between departments.
The program was intended to strengthen management skills and support continuous improvement in daily operations.
